FAQ's

We accept Zelle, Cash, and Check payments (if cleared 10 days prior to the event date).

Yes, delivery charges depend on order size, location, difficulty in access and time of day.
Please call our customer service department for delivery quotes.

Tip Top Party Rentals will set up and take down all heavy equipment (canopies, dance floor and stages) at no additional charge. If you need us to set up your tables and chairs, there will be additional charges and arrangements must be made in advance. However, set up does not include linen and table settings.

The sooner you reserve your rental equipment, the better. This is especially true for large events and holiday orders.  Availability of all rental items is on a first come first serve basis.  Our high quality rental items are priced very low and we tend to book up quickly on popular colors and weekends.

Yes, we can handle most last minute additions. All items are subject to availability. The sooner you make the additions; the greater possibility your color scheme is still available

We require a signed invoice and a credit card on file to verify and secure the return of the items. A 25% non-refundable down payment is required to reserve the items for your event date.

Delivery/Pickup hours are 10:00 a.m. to 6.00 p.m.  Timed delivery, after hours and night pick ups are available for a premium.

Our minimum order required is $150 plus delivery fee

All china, glassware and flatware should be clean of food and rinsed before returned in their delivery containers.

We do not charge tax on our rentals, delivery, labor, or permits.

If you have any other questions, please feel free to call us at (818) 425-4920.
One of our friendly customer service representatives will be happy to assist you.